Caroline founded Institutional Protection (IP) in 2004. Anticipating that the investor action landscape would internationalise and grow in complexity and participation in investor actions would necessarily become mainstream, her vision was to create a company dedicated to providing institutional investors with the most comprehensive, global service across all investor actions. Caroline has a wealth of experience of the investor action landscape across many jurisdictions and is a regular conference and webcast speaker.
Previously, Caroline worked for the London Stock Exchange as Head of International Business Development, Head of New Business Streams and founder and Head of the Exchange’s Training and Consultancy division. She also sat on the Exchange’s Management Committee. Prior to this, Caroline worked in various market regulation and international market development roles, and for Credit Lyonnais at their Paris headquarters, trading financial futures. She holds a MA from Balliol College, Oxford University.
Chief Operating Officer
John has been the Chief Operating Officer of Institutional Protection (IP) since 2012. He is responsible for turning the IP strategy into operational and financial success. He has a breadth of industry experience and knowledge, a keen eye for detail and the ability to manage strategically. John is also the Company Secretary and Data Protection Officer. He was appointed a Board director in 2016.
Prior to joining IP, John worked at a number of companies in the UK, Ireland and the US, ranging from start-ups to those with multi-million turnovers. He has over 20 years’ experience of designing and implementing strategies to bring visible operational benefits to the business without sacrificing quality of service, governance or compliance. John read law at the University of Wales, qualified as a barrister and was called to the bar by Gray’s Inn.
Chief Information Officer
Andrew joined Institutional Protection (IP) in March 2014 as Chief Information Officer. In charge of our IT strategy, he ensures that all of our IT initiatives are aligned with our business goals. Together with his specialist team of developers and engineers, he has overall responsibility for the company’s systems and technical infrastructure. Andrew takes personal ownership of all security policies and procedures with particular emphasis on ensuring our clients’ data is stored, managed and protected to the highest possible standards whilst in our possession. Externally, Andrew regularly liaises with custodians and clients to review and safeguard the integrity of the information held.
Prior to joining IP, Andrew was Group Development Manager and Enterprise Architect at Claranet, one of Europe’s leading independent MSPs (Managed Services Provider). He has worked for Barclays Bank International, NatWest CUI and the Central Bank of Jordan. A computer science graduate, he has experience in a broad range of business sectors, gaining many years’ experience both in the UK and overseas, as a software developer and then as an infrastructure architect before moving into senior management.
Head of Strategic Partnerships
Trip joined Institutional Protection (IP) in 2009 and is Head of Strategic Partnerships. Acting as the primary point of contact, she is responsible for creating strong relationships with key law firms, funders, investor rights groups and particular client groups. Trip previously headed IP’s Client Operations team and has considerable investor action experience across the various jurisdictions.
Prior to joining IP, Trip worked at a number of London-based law firms, as a fee earner dealing in high-value negligence matters. She also worked for a variety of Non-Government Organisations (NGOs) as part of their international litigation team. Trip is a law graduate from City University, London and has completed the Legal Practice Course. She is a fluent Punjabi speaker and has a good working knowledge of German.
Head of Business Development
Joanne joined Institutional Protection (IP) in 2017 as Head of Business Development and is responsible for developing the growth strategy, expanding the company’s international client base and directing the marketing and PR of the IP brand.
Joanne has over 30 years’ experience of international strategy and business development, marketing and branding across a range of commercial sectors, including financial services, professional services, property, technology, leisure, beauty and pharmaceuticals. Previously she was Head of Global Business Development at the London Stock Exchange for 11 years, where she directed and expanded the LSE’s international business and managed the LSE’s international relations and charitable donations programme. More recently she headed growth in Europe, the Middle East and Africa at Burberry plc. Joanne is fluent in French and German.
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